When can I place my membership on hold or cancel it?

Holds and cancellations need to start on the day of your next billing cycle or later. If you are billed on the 6th of every month, for example, you need to send an email to us at least 30 days prior to that date to let us know to place your membership on hold or cancel it starting on the 6th or a later date. There are no refunds on dues once they have been paid, so all changes to the status of a membership need to take effect prior to the billing date.